Ravia
Account & closet
Get help signing in, organizing items, managing notifications or deleting your account.
Ravia help center
How can we help?
For account, closet, Circle, order or seller help, email ravia.marketplace@gmail.com. Include the email on your Ravia account and any relevant order or listing ID. Do not email passwords or full payment-card details.
Circles
For invite or joining problems, include the invite code and tell us what happened.
Orders & shipping
Include your order ID for help with checkout, tracking, delivery or an order issue.
Selling & payouts
Get help with listings, offers, Stripe onboarding, shipping labels or payout status.
Frequently asked questions
How do I delete my account?
Use the account deletion option in Ravia. If you cannot access the app, email support from the address associated with your account.
Does Ravia store my card number?
No. Stripe securely processes payment and payout information. Ravia does not store full card numbers.
How are shipping rates calculated?
Available carrier rates and estimates appear at checkout. The final options depend on the package, addresses and seller settings.